IT support and MSPs
Remote support software for IT teams and MSPs
Keep every managed PC one click away, help walk-up users in seconds, and know who did what.
Unattended access at scale
Up to 500 managed devices on Corporate, grouped by customer or site.
Quick support for walk-ups
Users who are not managed run a small app and approve the session themselves.
Roles for the team
Technicians connect; admins add devices and people; owners handle billing.
Audit log
Every sign-in, device change and session is recorded and searchable.
More sessions when busy
Add concurrent sessions on Premium and Corporate as the team grows.
Priced for margins
Similar limits to TeamViewer's business tiers at around half the list price.
How it works
- Install the agent on each managed PC with a one-time code from the dashboard.
- Group devices by customer, and invite technicians with the technician role.
- When a ticket comes in, find the device and click Connect from any browser.
- For people outside your managed fleet, send them the quick support link.
Other ways teams use it
Remote work
Your work computer, its apps and its files, from the laptop at home or a browser on the road.
Small business
Reach the office computers from anywhere, and let your IT helper fix problems without a site visit.
Education
Keep lab and staff computers running across buildings and campuses from one dashboard.
Personal use
Get to your home PC from anywhere, or look after a family member's computer, free.
Start free. Upgrade when you need to.
Free for personal use with no card. Paid plans start with a 14-day trial.