Refund Policy
Last updated 2026-09-24
Pre-launch draft. The operating company, its registered address and governing law will be added before RemoteHub opens to the public.
Trials
Paid plans start with a 14-day trial. Cancel before the trial ends and you are not charged.
14-day refund
If RemoteHub does not work for you, you can request a full refund within 14 days of your first payment, or within 14 days of an annual renewal. Email support@remotehub.app from the account owner's address with your invoice number.
After 14 days
Monthly subscriptions are not refunded for the current month, but you can cancel any time and keep access until the end of the period. Annual subscriptions canceled after 14 days are not refunded, except where a material change to the service entitles you to a prorated refund under our terms, or where the law requires it.
Processing
Refunds are issued by Paddle, our merchant of record, to the original payment method, usually within 5 to 10 business days. Your statutory rights as a consumer are not affected.